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  • Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
  • Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
  • Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
  • Supports a patient-first philosophy and engages in service recovery when necessary.
  • Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
  • Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.
  • Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
  • Supports proper inventory control and assists with managing supplies and equipment.